I purchased a Razor electric scooter E100 for my 10-year old daughter for Christmas 2012. She rode it for several months without an issue. Now when you get on the scooter and kick to start, it takes off on its own and will not stop. You do not even need to touch the throttle. The only way to stop it is to pull the brake very hard. The motor continues to run and accelerate until the scooter is completely stopped. My daughter crashed the scooter injuring her arm due to the throttle sticking. Thank God, I made her wear a helmet. I contacted Razor concerning the issue. They immediately sent me another scooter and requested me to ship the defective one back to them. Not sure what I want to do at this point. My two other children have one also. If it happens again, the outcome could be much worse.
I purchased an electric Razor Scooter E100 for my 8-year-old daughter. After the first 15 minutes of riding it, the throttle stuck and it threw her off the scooter causing severe burns to her leg. She got back up and tried it again thinking she did something wrong and realized that the throttle would stick after a few seconds. The brake lever will not even shut the engine off. I spoke with Kathy the manager of consumer affairs who stated that she could repair the unit. I'll just return it to Toys R Us. This company is careless and would have had the opportunity to take this machine apart and find out what the defect is which could potentially save a child's life! What an unprofessional and careless decision by a company executive; sad.